Guide to Uptime Monitoring

What is Uptime Monitoring?

Uptime monitoring is a service that regularly checks if your website is online and functioning properly. Tinylytics uptime monitoring provides:

  • Regular health checks of your website
  • Immediate notifications when your site goes down or comes back up
  • SSL certificate monitoring and expiration alerts
  • Historical uptime statistics and event tracking
  • Easy display of uptime stats on your website

How It Works

Monitoring Process

  1. Regular Checks: Tinylytics checks your website every 5-10 minutes when it’s functioning normally.
  2. Multiple Verification: When a potential downtime is detected, the system:
    • Marks it as potential downtime
    • Performs multiple verification checks with increasing timeouts
    • Uses smart retry logic to confirm actual downtime
    • Only sends notifications once downtime is confirmed
  3. Smart Retry System:
    • First attempt: 30-second timeout
    • First retry: 60-second timeout
    • Subsequent retries: 120-second timeout
    • Exponential backoff between retries (with jitter)
    • IPv4 fallback for network issues
  4. Adaptive Monitoring: Check frequency automatically adjusts based on site status:
    • When your site is up: Checks every 5-10 minutes
    • When your site just went down: Checks every minute
    • After 24 hours of downtime: Reduces to every 10 minutes
    • After 48 hours of downtime: Reduces to every 30 minutes
    • After 7 days of downtime: Auto-pauses monitoring (can be resumed anytime)

SSL Certificate Monitoring

For HTTPS sites, Tinylytics also monitors your SSL certificate:

  • Validates certificate authenticity
  • Tracks expiration dates
  • Sends notifications 21 days before expiration
  • Provides detailed SSL status in your dashboard
  • Detects and reports specific SSL issues:
    • SNI (Server Name Indication) problems
    • Certificate chain issues
    • Protocol compatibility problems
    • Configuration errors

Notifications

Tinylytics sends email notifications for important events:

  • Downtime Alerts:
    • Initial detection with verification status
    • Confirmed downtime with detailed error information
    • Accurate timing of when the issue started
  • Recovery Notices:
    • Precise downtime duration
    • Time of recovery
    • Previous error state for context
  • Extended Downtime: After 24 and 48 hours of continuous downtime
  • SSL Warnings:
    • Certificate expiration warnings (30 days notice)
    • Configuration issues with specific details
    • Renewal confirmations
  • Auto-Pause Notifications: When monitoring is paused after extended downtime

The system includes detailed error information to help diagnose problems:

  • HTTP error codes with user-friendly explanations:
    • Authentication issues (401, 403)
    • Missing content (404)
    • Server errors (500, 502, 503, 504)
    • Rate limiting (429)
  • Connection issues:
    • Timeout/expired connections
    • Connection refused errors
    • DNS resolution problems
    • Network routing issues
    • SSL/TLS errors

Dashboard Features

Monitor your website’s status through the Tinylytics dashboard:

  • Uptime Percentage: View your site’s reliability over time
  • Current Status: See if your site is currently up or down
  • Event History: Track all downtime events and recoveries
  • SSL Certificate Status: Monitor certificate validity and expiration
  • Manual Controls: Force immediate checks, pause/resume monitoring

Displaying Uptime on Your Site

Once you’ve set up uptime monitoring, you can display your uptime stats on your website:

1. Modify Your Embed Script

Add the uptime parameter to your embed script:

https://tinylytics.app/embed/YOUR_EMBED_CODE.js?uptime

2. Add the Uptime Element

Add this HTML element where you want to show your uptime:

<span class="tinylytics_uptime"></span>

Combining with Other Features

You can combine uptime with other Tinylytics features:

# With hit counter
https://tinylytics.app/embed/YOUR_EMBED_CODE.js?hits&uptime

# With hits and kudos
https://tinylytics.app/embed/YOUR_EMBED_CODE.js?hits&kudos&uptime

Troubleshooting Common Issues

Site Shows as Down But It’s Working

Possible causes:

  • Bot protection or firewall blocking monitoring requests
  • Rate limiting from security tools
  • Regional networking issues

Solutions:

  • Whitelist the Tinylytics User Agent in your firewall settings
  • Configure Cloudflare to allow Tinylytics monitoring requests
  • Verify bot protection settings
  • Contact support if issues persist

Firewall and CDN Configuration

Tinylytics uses a specific User Agent for uptime checks: Tinylytics Uptime Monitor/1.0

If you’re using Cloudflare or similar services, you should create a rule to allow requests with this User Agent. Otherwise, your firewall might block our health checks, resulting in false downtime alerts.

For Cloudflare users:

  1. Go to your Cloudflare dashboard
  2. Navigate to Security → WAF → Create Rule
  3. Create a rule that allows traffic when the User Agent contains “Tinylytics Uptime Monitor”
  4. Set the rule to “Skip” security features for matching requests

SSL Certificate Warnings

Common issues:

  • Certificate approaching expiration
  • Self-signed certificates
  • Incomplete certificate chains
  • SNI (Server Name Indication) configuration problems

Solutions:

  • Renew certificates before they expire
  • Use trusted certificate authorities
  • Configure proper certificate chains
  • Set up SNI correctly for shared hosting

Plan Features and Limitations

  • Free Plan: No uptime monitoring
  • Paid Plans: Full uptime monitoring and SSL certificate monitoring

Best Practices

  • Place the uptime display in your footer or status page
  • Combine with hit counters for more comprehensive stats
  • Resume monitoring promptly after auto-pause
  • Keep your SSL certificates up to date
  • Use the monitoring data to improve your hosting setup

By following this guide, you’ll be able to fully utilize Tinylytics’ uptime monitoring to ensure your website stays reliable and secure.